Welcome to Medical Tourism Clinics. These Terms & Conditions govern your access to and use of our website, medicaltourismclinics.com, and any services, information, assistance, coordination or other offerings made available through the website.

By accessing, browsing, registering on, submitting an inquiry through, or otherwise using this website, you acknowledge that you have read, understood and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of the website.

About Medical Tourism Clinics

Medical Tourism Clinics is a Dubai, United Arab Emirates-based medical tourism platform and facilitation service that helps international patients explore healthcare providers, hospitals, clinics, specialists, treatments and medical tourism opportunities in different countries.

Our website provides information about healthcare services and facilitates communication and coordination between patients and relevant healthcare providers or third-party service providers.

Medical Tourism Clinics does not itself provide medical diagnosis, medical treatment, surgery, nursing, clinical care or other healthcare services unless expressly stated otherwise in writing.

Medical services are provided by independent hospitals, clinics, physicians, surgeons, specialists and other healthcare professionals who are responsible for the actual medical care provided to the patient.

Acceptance of These Terms

By using this website, you confirm that:

• You have the legal capacity to enter into these Terms;

• The information you provide is accurate and complete to the best of your knowledge;

• You will use the website lawfully and responsibly;

• You understand that Medical Tourism Clinics is primarily a medical tourism facilitator and coordinator;

• You understand that medical decisions are made by qualified healthcare professionals and not by Medical Tourism Clinics.

If you are submitting information on behalf of another person, you confirm that you are authorized to do so.

Medical Disclaimer

The information published on this website is provided for general informational and medical-tourism purposes only.

Information about treatments, procedures, hospitals, clinics, specialists, medical technologies, estimated costs or healthcare destinations should not be considered medical advice, diagnosis or a substitute for consultation with a qualified healthcare professional.

Medical Tourism Clinics does not diagnose medical conditions or determine which treatment is medically appropriate for any patient.

Any decision regarding:

• Diagnosis;

• Treatment;

• Surgery;

• Medication;

• Medical procedure;

• Eligibility for treatment;

• Transplantation;

• Rehabilitation;

• Recovery;

• Follow-up care;

must be made by the patient's treating physician or the relevant healthcare provider.

Patients should consult an appropriately qualified healthcare professional before making any medical decision.

Healthcare Providers Are Independent Third Parties

Hospitals, clinics, doctors, surgeons, specialists, laboratories and other healthcare providers displayed or referenced on the website may be independent third parties.

Medical Tourism Clinics may facilitate communication, inquiries, appointments, treatment coordination or other arrangements between patients and such providers, but the healthcare provider remains responsible for the medical services it delivers.

The inclusion of a hospital, clinic, doctor, treatment or healthcare service on our website does not necessarily constitute a guarantee, endorsement or representation that the provider will be suitable for every patient.

Treatment Information

Treatment and service information displayed on the website is intended to help patients understand available medical tourism options.

Information may include:

• Treatment names;

• Medical specialties;

• Hospital information;

• Service descriptions;

• Locations;

• Estimated or indicative prices;

• Treatment-related information;

• General eligibility information;

• Frequently asked questions;

• Other healthcare information.

Such information may change without notice.

The actual treatment recommended, treatment plan, medical procedure, duration, hospital stay, recovery period and required investigations may differ from information displayed on the website.

Treatment Eligibility

Listing a treatment or service on the website does not mean that every patient is eligible to receive that treatment.

Eligibility is determined by the relevant healthcare provider after reviewing the patient's medical history, examination, diagnostic results and other relevant information.

A hospital, clinic or specialist may:

• Accept a patient;

• Decline a patient;

• Request additional medical information;

• Recommend another treatment;

• Recommend additional testing;

• Modify the proposed treatment plan;

• Postpone treatment;

• Determine that treatment is medically unsuitable.

Medical Tourism Clinics does not guarantee acceptance or eligibility.

Treatment Prices and Price on Request

Prices displayed on the website may be indicative, estimated or provided for informational purposes only.

Where a service is marked "Price on Request", the final price must be obtained from the relevant healthcare provider after appropriate assessment.

The final cost of treatment may depend on:

• Patient's medical condition;

• Treatment complexity;

• Diagnostic tests;

• Specialist fees;

• Hospital fees;

• Surgical fees;

• Anesthesia;

• Medications;

• Medical devices;

• Hospitalization;

• Follow-up care;

• Complications;

• Additional procedures;

• Changes in treatment plans;

• Length of stay.

Medical Tourism Clinics does not guarantee that a displayed or previously communicated price will remain available.

Any final treatment quotation should be confirmed directly with the relevant healthcare provider or through an authorized written quotation.

No Guarantee of Treatment Outcomes

Medical Tourism Clinics does not guarantee any particular medical result, treatment outcome, recovery period, cure, improvement, complication-free procedure or patient satisfaction.

Medical outcomes vary from patient to patient and depend on numerous factors, including the patient's medical condition, treatment response, underlying disease, age, medical history and other clinical circumstances.

Appointment Requests

Patients may submit appointment or treatment inquiries through the website.

Submitting an inquiry does not automatically create a confirmed medical appointment.

Appointments are subject to:

• Healthcare provider availability;

• Physician availability;

• Patient eligibility;

• Medical assessment;

• Required documentation;

• Hospital policies;

• Applicable regulations;

• Confirmation by the relevant healthcare provider.

An appointment should be considered confirmed only after appropriate confirmation has been provided.

Medical Records and Patient Information

Patients may be asked to provide medical information or records to facilitate communication with healthcare providers.

Depending on the treatment, this may include:

• Medical history;

• Diagnosis reports;

• Laboratory results;

• Imaging;

• Pathology reports;

• Medication information;

• Previous treatment records;

• Surgical records;

• Other relevant medical documents.

Patients are responsible for ensuring that the information they provide is accurate and belongs to the appropriate patient.

Providing false, incomplete or misleading information may affect treatment evaluation and may result in delays or cancellation.

Medical Records Review

Where applicable, Medical Tourism Clinics may facilitate the transmission of patient-provided medical information to relevant healthcare providers for the purpose of treatment evaluation, appointment coordination or medical tourism planning.

Medical Tourism Clinics does not independently validate or medically interpret the records.

Any medical opinion or treatment recommendation is made by the relevant healthcare professional.

International Patients

Medical Tourism Clinics may assist international patients in exploring healthcare options outside their country of residence.

International patients are responsible for ensuring that they have all necessary:

• Passports;

• Visas;

• Travel documents;

• Medical documents;

• Insurance documentation;

• Financial resources;

• Authorizations;

• Other required documents.

Medical Tourism Clinics may provide general coordination or assistance but does not guarantee visa approval, immigration approval, border entry or travel authorization.

Travel and Accommodation Assistance

Where travel-related assistance is offered, such services may be arranged through independent third-party providers.

These may include:

• Hotel accommodation;

• Airport transfers;

• Local transportation;

• Travel coordination;

• Interpreter services;

• Other patient-support services.

Third-party providers remain responsible for the services they provide.

Medical Tourism Clinics is not responsible for circumstances outside its reasonable control, including airline cancellations, travel delays, hotel issues, immigration decisions, transportation delays or third-party service failures.

Hospital and Provider Policies

Patients are also subject to the terms, policies, consent forms, admission requirements, cancellation policies and other conditions imposed by the selected hospital, clinic, physician or service provider.

Where a conflict exists between these Terms and the healthcare provider's specific medical or service terms, the provider's applicable terms may govern the relevant healthcare service.

Payments

Where payment services are made available through the website or through arrangements facilitated by Medical Tourism Clinics, payment terms will be communicated to the patient before payment where reasonably practicable.

Depending on the arrangement, payment may be made:

• To Medical Tourism Clinics; or

• Directly to the relevant hospital, clinic, physician or third-party provider.

Patients should carefully review the applicable quotation, invoice and payment terms before making payment.

Refunds and Cancellations

Refunds, cancellations and rescheduling may be subject to the policies of the relevant hospital, clinic, physician, hotel, transportation provider or other service provider.

Where Medical Tourism Clinics has received a payment for a facilitation or coordination service, any applicable refund will be subject to the agreed service terms and any applicable third-party charges.

Certain fees may be non-refundable where services have already been performed or third-party costs have already been incurred.

Patients should request clarification regarding cancellation and refund conditions before making payment.

Third-Party Links and Services

The website may contain links, references or information relating to third-party hospitals, clinics, healthcare providers, travel companies, accommodation providers or other websites.

Medical Tourism Clinics does not control third-party websites and is not responsible for:

• Their content;

• Accuracy;

• Availability;

• Privacy practices;

• Security;

• Terms and conditions;

• Services;

• Products;

• Treatment outcomes.

Accessing third-party websites is done at the user's own discretion and risk.

Website Accuracy

We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all information is:

• Complete;

• Accurate;

• Current;

• Error-free;

• Continuously available.

Hospital services, physicians, treatment availability, prices, locations, rankings and other information may change.

We reserve the right to correct, update, modify or remove website content at any time.

Hospital Rankings and Claims

Where rankings, awards, recognitions, accreditations or similar information are displayed, such information may be based on external sources or information provided by relevant organizations.

Rankings and recognitions should not be interpreted as a guarantee of treatment quality or outcome for an individual patient.

Patients should independently consider the credentials, accreditation, experience and suitability of a healthcare provider.

User Accounts

Certain website features may require users to create an account.

Users are responsible for:

• Providing accurate registration information;

• Maintaining the confidentiality of login credentials;

• Protecting their account;

• Not sharing their password with unauthorized persons;

• Notifying us of suspected unauthorized account access.

Users are responsible for activities conducted through their account unless caused by circumstances outside their reasonable control.

Prohibited Use

You agree not to use the website to:

• Violate applicable laws or regulations;

• Submit false medical information;

• Impersonate another person;

• Misrepresent your identity;

• Attempt unauthorized access;

• Introduce malware or harmful code;

• Interfere with website operations;

• Scrape or reproduce website content without permission;

• Use automated systems in a manner that harms the website;

• Conduct fraudulent activities;

• Upload unlawful or harmful content;

• Abuse communication or inquiry services.

Medical Tourism Clinics reserves the right to suspend or terminate access where misuse is suspected.

Intellectual Property

Unless otherwise stated, website content including:

• Text;

• Graphics;

• Images;

• Logos;

• Designs;

• Layouts;

• Branding;

• Videos;

• Written materials;

• Other website materials;

is owned by or licensed to Medical Tourism Clinics or its respective content providers.

You may not reproduce, copy, distribute, modify, publish, sell or commercially exploit website content without prior written permission.

User-Submitted Content

If users submit reviews, testimonials, comments, images, feedback or other content, they confirm that they have the necessary rights to provide that content.

Users must not submit content that is:

• False;

• Misleading;

• Illegal;

• Defamatory;

• Infringing;

• Abusive;

• Harmful;

• Privacy-invasive.

Medical Tourism Clinics reserves the right to remove content that violates applicable policies or laws.

Privacy and Personal Data

Your use of this website may involve the collection and processing of personal information, including information that may be provided through inquiry forms or patient communications.

Our handling of personal information is described in our Privacy Policy.

By using the website and submitting information, you acknowledge that your information may need to be shared with relevant healthcare providers or service partners where necessary to process your inquiry or coordinate requested services, subject to applicable law and our Privacy Policy.

Confidentiality of Medical Information

Medical Tourism Clinics recognizes that medical information can be highly sensitive.

Patients should only provide information necessary for the requested service and should use appropriate secure channels where available.

While reasonable measures may be taken to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Emergency Medical Care

Medical Tourism Clinics is not an emergency medical service.

The website, contact forms and communication channels should not be used for urgent or life-threatening medical situations.

If you are experiencing a medical emergency, contact your local emergency medical service or go immediately to the nearest emergency department.

No Doctor-Patient Relationship

Using this website, submitting an inquiry or communicating with Medical Tourism Clinics does not by itself establish a doctor-patient relationship between you and Medical Tourism Clinics or its employees.

A doctor-patient relationship may only be established directly between the patient and an appropriately qualified healthcare professional according to the provider's applicable policies and laws.

Limitation of Liability

To the maximum extent permitted by applicable law, Medical Tourism Clinics shall not be responsible for losses, damages, costs or claims arising from or related to:

• Medical treatment provided by a third party;

• Medical diagnosis or medical decisions;

• Treatment outcomes;

• Surgical complications;

• Hospital or physician conduct;

• Treatment delays;

• Hospital cancellation;

• Appointment unavailability;

• Changes in treatment plans;

• Price changes;

• Travel delays;

• Visa refusal;

• Immigration decisions;

• Airline cancellations;

• Hotel or transportation services;

• Third-party provider failures;

• Inaccurate information supplied by users;

• Events beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

No Guarantee of Availability

The appearance of a hospital, treatment, physician, destination or service on the website does not guarantee that it will remain available.

Healthcare providers may change:

• Services;

• Physicians;

• Treatment protocols;

• Appointment schedules;

• Pricing;

• Eligibility requirements;

• Locations;

• Availability.

Patients should confirm all relevant information before making travel or financial commitments.

Force Majeure

Medical Tourism Clinics shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond reasonable control.

Such circumstances may include:

• Natural disasters;

• Epidemics or pandemics;

• War;

• Terrorism;

• Government actions;

• Travel restrictions;

• Civil unrest;

• Strikes;

• Transportation disruption;

• Internet or telecommunications failures;

• Cybersecurity incidents;

• Hospital closures;

• Regulatory changes;

• Other unforeseen circumstances.

Changes to These Terms

Medical Tourism Clinics may update or modify these Terms & Conditions from time to time.

The updated version will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

Suspension or Termination

We reserve the right to suspend, restrict or terminate access to the website or certain services where we reasonably believe that a user:

• Has violated these Terms;

• Has provided fraudulent information;

• Has misused the website;

• Has engaged in unlawful conduct;

• Has compromised website security;

• Has otherwise acted in a manner that may harm Medical Tourism Clinics, healthcare providers or other users.

Governing Law and Jurisdiction

These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of the United Arab Emirates and the Emirate of Dubai, subject to any mandatory legal requirements that may apply.

Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the competent courts of Dubai, UAE, unless applicable law requires otherwise.

Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Refund/Return Policy, Support Policy and any other applicable policies or written agreements, constitute the terms governing your use of the website and our applicable services.

Where a specific written agreement exists between Medical Tourism Clinics and a patient or service provider, the specific agreement may govern the relevant service to the extent of any conflict.

Contact Us

If you have questions about these Terms & Conditions, our services or your use of the website, please contact Medical Tourism Clinics.

Medical Tourism Clinics
DAMAC Business Tower, Office 1808
Business Bay, Dubai, United Arab Emirates

Website: medicaltourismclinics.com

Phone:   0523452645

For general inquiries, patients may use the contact options available on our website.

Important Patient Notice

Medical tourism involves medical, financial and travel-related considerations. Before committing to treatment abroad, patients should carefully review the proposed treatment, healthcare provider, medical risks, expected costs, travel requirements, insurance coverage and follow-up arrangements.

Medical Tourism Clinics aims to assist patients in navigating available medical tourism options, but the final medical decision remains between the patient and the qualified healthcare provider.

By using Medical Tourism Clinics and its website, you acknowledge that you understand and accept these Terms & Conditions.